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Company details
Laska Computers
Aletta Jacobslaan 3
1277 CP HUIZEN
Mailing address
PO Box 335
1270 AH HUIZEN
Email Us
info@laska.nl
Phone
035-5243553
VAT No
NL-001504242B88
KVK No
32052711
Description Détaillée
Introduction
The central role of the customer also drove the creation of a new corporate division (the so-called "Customer Service"), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic's Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic's Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Specifications
| Product Supported |
Datalogic Magellan 3410VSi |
| Provided Support | Wear & Tear |
| Spares Pool Management | |
| Software Maintenance | |
| Replacement | |
| Parts Replacement | |
| Accidental Damage Protection | |
| Service Duration | 5 Year |
| Service Location | Service Depot |
| Service Main Type | Exchange |
| Service Characteristic | Parts |
| Service Response Time | Next Day - Replacement |
