Ewp Premier 4hr Ahr 17350 1 Year For 17350

Introduction

Premier Support from Extreme Networks is a proactive,high touch post sale support service that assistscustomers in supporting their Extreme Networksproducts and network. All resources and deliverablesare designed to manage your day-to-day technicalneeds, provide analysis and recommendations whilebuilding strong customer relationships, all focused onkeeping your network performing at optimum levels.
Extreme Networks AHR Services offerings providetechnical support, update and/or upgrade support,and advanced parts replacement for CoveredProducts (as defined herein) according to service levelspurchased. Upon diagnosis of a reported failure,services offerings cover the replacement part for arrivalwithin the response time specified for the service levelpurchased, subject to the conditions defined herein.
Extreme service offerings further grant customerstelephone and web access to Extreme Networks GlobalTechnical Assistance Center ("GTAC") 24 hours a day,365 days a year (24x7) to report problems, ask product-related questions and receive assistance for ExtremeNetworks hardware and Operational Software.

Specifications

Product Supported	Extreme Networks 17350
Provided Support	Web Support
	Training
	New Releases Update
	Parts Replacement
	Phone Support
Service Duration	1 Year
Service Location	Service Depot
Service Main Type	Exchange
Service Characteristic	Parts
Service Response Time	4 Hour - Parts Replacement