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Company details
Nieuwenhuijs ICT bv
DBA: LASKA COMPUTERS
Deltazijde 10b
1261ZM BLARICUM
The Netherlands
Email Us
info@laska.nl
Phone
035-5243553
VAT No
NL865672143B01
KVK No
91497434
Product Details
Introduction
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the Customer spending time answering sometimes unnecessary triage or entitlement questions.
Specifications
| License Type |
Extended service agreement |
|---|---|
| Service Type | Parts and labor |
| Service availability | 24x7,on-site |
| Repaire Time | 6 hours |
| Duration | 3 years |
