Headset EncorePro 320 QD - Stereo

Introduction

Give your contact center teams all they need, with Poly EncorePro 300 Series headsets. Get high-quality audio, all-day comfort and proven durability.

High-quality audio
Flexible noise-canceling microphone boom

All-day comfort
Soft, replaceable ear cushions and lightweight design

COMFORT. RELIABILITY. VALUE.
Here's how we found the perfect sweet spot between high quality and affordability. We took our over 40 years of designing enterprise-grade contact center headsets. We analyzed every component to see how we could create even more value. Then we created the Poly EncorePro 300 Series.

MORE CLARITY WHERE IT COUNTS
Start with high-quality audio and excellent noise canceling. Add in voice-optimized frequency response for more accurate conversations. What does that give you? More satisfied customers enjoying a superior experience on the other end of every call.

SEAMLESS IT MANAGEMENT
EncorePro 300 USB is supported by Plantronics Manager Pro, a Software-as-a-Service that is sold separately. Use Plantronics Manager Pro to manage headset inventory, monitor usage and maintain devices. With actionable insights from Plantronics Manager Pro, IT can improve business processes, employee performance and compliance.

Ports & interfaces

Quick-Disconnect (QD) connector

Yes

Connectivity technology

Wired

Quick-Disconnect (QD) connector

Yes

Connectivity technology

Wired

Connectivity technology

Wired

3.5 mm connector

N

USB connectivity

N

Bluetooth

N

Performance

Colour name

Black

Country of origin

Mexico

Product type

Headset

Wearing style

Head-band

Recommended usage

Office/Call center

Headset type

Binaural

Cable length

0.762 m

Signal-to-Noise Ratio (SNR)

53 dB

Certification

CE

Product colour

Black

Product type

Headset

Wearing style

Head-band

Recommended usage

Office/Call center

Headset type

Binaural

Product colour

Black

Cable length

0.762 m

Signal-to-Noise Ratio (SNR)

53 dB

Certification

CE

Product type

Headset

Wearing style

Head-band

Recommended usage

Office/Call center

Headset type

Binaural

Product colour

Black

Technical details

General Product Safety Regulation (GPSR) URL

https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf

Pallet dimensions (W x D x H)

1016 x 1219 x 1715 mm

Total carbon footprint (kg of CO2e)

10

Headphones

Ear coupling

Circumaural

Impedance

32 O

Noise canceling

Yes

Noise canceling type

Passive

Ear coupling

Supraaural

Impedance

32 O

Noise canceling

Yes

Noise canceling type

Passive

Ear coupling

Supraaural

Headphone frequency

200 - 6800 Hz

Impedance

32 O

Driver unit

2.8 cm

Other features

Compatibility

Compatible with PCs via QD (Quick-Disconnect)

Bundled software

Poly Lens; Poly Lens app (desktop)

UNSPSC-code

43191638

Compatible operating systems

Windows 11; Windows 10; macOS

QD connector

Yes

Connection to PC

Yes

User guide

Yes

QD connector

Yes

Connection to PC

Yes

User guide

Yes

2.5 mm connector

N

QD connector

Y

Microphone

Microphone type

Boom

Microphone frequency

35 - 21000 Hz

Microphone sensitivity

-38 dB

Microphone direction type

Omnidirectional

Microphone type

Boom

Microphone frequency

35 - 21000 Hz

Microphone sensitivity

-38 dB

Microphone direction type

Omnidirectional

Microphone type

Boom

Packaging content

Box contents

User guide; Headset

Logistics data

Pallet gross weight

145.1 kg

Master (outer) cases per pallet

16 pc(s)

Master (outer) cases per pallet layer

4 pc(s)

Certificates

Compliance certificates

CE

Packaging data

Package depth

177 mm

Package height

55 mm

Package width

142 mm

Package depth

177 mm

Package height

55 mm

Package weight

160 g

System requirements

Windows operating systems supported

Windows 10

Mac operating systems supported

MacOS

Weight & dimensions

Width

111 mm

Depth

149 mm

Height

67 mm

Weight

105 g