Headset EncorePro Hw520d - Stereo

Introduction

CUSTOMER SERVICE HEADSET

The EncorePro 500 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.

ENHANCED INTERACTIONS. BETTER CONTROL.

The EncorePro 500 Digital Series with DA90 USB audio processor and Plantronics Manager Pro, an additional service, is a fully integrated audio and asset management solution for customer service centers. Centralized management with Plantronics Manager Pro enables IT to track detailed insights about devices. And all-day comfort with superior audio quality- including a noise-cancelling microphone with wideband audio-gives customer service representatives the tools they need to provide outstanding customer interactions.

MANY DESIGNS. ONE GREAT PERFORMANCE.

From over-the-head to over-the-ear to convertible designs, the EncorePro 500 Digital Series is our dependable, all-day workhorse, engineered for the demanding needs of the modern customer service center and office. An adjustable fit with flexible boom offers precise, quick microphone positioning, enhancing wearability, and helps ensure that customer service representatives stay fresh and focused on the customer throughout the day.

PLANTRONICS MANAGER PRO

HEADSET MANAGEMENT, SIMPLIFIED.

With Plantronics Manager Pro, an additional service, IT can remotely monitor, manage, and maintain headsets company-wide, to help ensure that customer service representatives are ready to take every customer call. No IT help desk backlogs, no more running from user to user for adjustments, fixes, or updates. For IT, it means simplicity. For the customer service representative, consistency. And for the customer, satisfaction.

- Flexible unibody boom.
- Aircraft-grade aluminum joints.
- Laser-welded construction.
- Viusal and tactile positioning guides.
- Noise-cancelling microphone.
- Adjustable fit.
- Inventory management.
- Monaural and stereo wearing styles.
- Over-the-ear design.
- 3-in-1 convertible.

Ports & interfaces

Bluetooth

No

Connectivity technology

Wired

Connectivity technology

Wired

Connectivity technology

Wired

USB connectivity

Y

Performance

Colour name

Black

Country of origin

Mexico

Product type

Headset

Wearing style

Head-band

Recommended usage

Calls/Music

Headset type

Binaural

Product colour

Black

Cable length

0.785 m

Signal-to-Noise Ratio (SNR)

50 dB

Hearing protection technologies

SoundGuard DIGITAL

Product type

Headset

Wearing style

Head-band

Recommended usage

Calls/Music

Headset type

Binaural

Cable length

0.785 m

Signal-to-Noise Ratio (SNR)

50 dB

Hearing protection technologies

SoundGuard DIGITAL

Product type

Headset

Wearing style

Head-band

Recommended usage

Office/Call center

Headset type

Binaural

Product colour

Black

Battery

Wireless charging

No

Packaging content

AC adapter included

No

Ear pad material

Leatherette

Quantity

1

Box contents

Headset

Ear pad material

Leatherette

Quantity

1

Power

USB Type-C charging port

No

Headphones

Ear coupling

Supraaural

Ear coupling

Supraaural

Headphone frequency

20 - 10000 Hz

Headphone frequency

20 - 10000 Hz

Ear coupling

Supraaural

Acoustic system

Closed

Microphone

Microphone type

Boom

Microphone sensitivity

-40 dB

Microphone direction type

Omnidirectional

Microphone type

Boom

Microphone frequency

20 - 16000 Hz

Microphone sensitivity

-40 dB

Microphone direction type

Omnidirectional

Microphone frequency

20 - 16000 Hz

Microphone type

Boom

Noise-canceling

Y

System requirements

Windows operating systems supported

Yes

Mac operating systems supported

MacOS

Weight & dimensions

Width

111 mm

Depth

149 mm

Height

67 mm

Weight

54.6 g

Packaging data

Package width

137.8 mm

Package depth

54.6 mm

Package height

178 mm

Package weight

180 g

Technical details

General Product Safety Regulation (GPSR) URL

https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf

Pallet dimensions (W x D x H)

1016 x 1219 x 1676 mm

Logistics data

Pallet gross weight

167 kg

Master (outer) cases per pallet

20 pc(s)

Master (outer) cases per pallet layer

5 pc(s)

Other features

Compatibility

Compatible with PCs via QD (Quick-Disconnect)

Packaging content

Headset

UNSPSC-code

43191638

Compatible operating systems

Windows 11; Windows 10; macOS

Packaging content

Headset