Headset EncorePro 310 - Mono - USB-c

Introduction

Give your contact center teams all they need, with Poly EncorePro 300 Series headsets. Get high-quality audio, all-day comfort and proven durability.

High-quality audio
Flexible noise-canceling microphone boom

All-day comfort
Soft, replaceable ear cushions and lightweight design

COMFORT. RELIABILITY. VALUE.
Here's how we found the perfect sweet spot between high quality and affordability. We took our over 40 years of designing enterprise-grade contact center headsets. We analyzed every component to see how we could create even more value. Then we created the Poly EncorePro 300 Series.

MORE CLARITY WHERE IT COUNTS
Start with high-quality audio and excellent noise canceling. Add in voice-optimized frequency response for more accurate conversations. What does that give you? More satisfied customers enjoying a superior experience on the other end of every call.

SEAMLESS IT MANAGEMENT
EncorePro 300 USB is supported by Plantronics Manager Pro, a Software-as-a-Service that is sold separately. Use Plantronics Manager Pro to manage headset inventory, monitor usage and maintain devices. With actionable insights from Plantronics Manager Pro, IT can improve business processes, employee performance and compliance.

Performance

Product type

Headset

Wearing style

Head-band

Recommended usage

Office/Call center

Headset type

Monaural

Product colour

Black

Operating keys

Answer/end call, Mute, Volume +, Volume -

Colour name

Black

Volume control

Button

Control unit type

In-line control unit

Control type

Buttons

Cable length

2.19 m

Cable colour

Black

LED indicators

Mute

Signal-to-Noise Ratio (SNR)

53 dB

Hearing protection technologies

SoundGuard DIGITAL

Country of origin

Mexico

Product type

Headset

Wearing style

Head-band

Recommended usage

Office/Call center

Headset type

Monaural

Product colour

Black

Ports & interfaces

Connectivity technology

Wired

USB connectivity

Yes

USB connector

USB Type-C

Connectivity technology

Wired

3.5 mm connector

N

USB connectivity

Y

USB connector

USB Type-C

Bluetooth

N

Headphones

Ear coupling

Supraaural

Impedance

32 O

Driver unit

5.6 mm

Ear coupling

Supraaural

Headphone frequency

200 - 6800 Hz

Impedance

32 O

Driver unit

2.8 cm

Microphone

Microphone type

Boom

Microphone frequency

35 - 21000 Hz

Microphone sensitivity

-38 dB

Microphone direction type

Omnidirectional

Number of microphones

1

Microphone type

Boom

System requirements

Windows operating systems supported

Windows 10, Windows 11

Mac operating systems supported

MacOS

Sustainability

Sustainability compliance

Yes

Sustainability certificates

TCO

Weight & dimensions

Width

111 mm

Depth

149 mm

Height

67 mm

Weight

70 g

Packaging data

Package width

142 mm

Package depth

177 mm

Package height

55 mm

Package weight

150 g

Packaging content

Box contents

User guide; Headset

Logistics data

Pallet gross weight

145.1 kg

Master (outer) cases per pallet

16 pc(s)

Master (outer) cases per pallet layer

4 pc(s)

Certificates

Compliance certificates

CE

Technical details

Pallet dimensions (W x D x H)

1016 x 1219 x 1715 mm

General Product Safety Regulation (GPSR) URL

https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf

Other features

Compatibility

Compatible with PCs via USB Type-C cable

UNSPSC-code

43191638

Bundled software

Poly Lens; Poly Lens app (desktop)

Compatible operating systems

Windows 11; Windows 10; macOS

2.5 mm connector

N