HP 3 Years NBD Onsite Notebook Only Service (UK703E)

Introduction

HP 3y NextBusDayOnsite Notebook Only SVC - Commercial Mobile TC PCs with 1/1/0 Wty - 3 year of hardware support - CPU Only - Next business day onsite response. 8am-5pm - Std bus days excluding HP holidays.

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

- Remote problem diagnosis and support.
- Onsite hardware support.
- Materials included.
- Service-level options with different coverage windows and response times.

- Help improve system uptime. Convenient onsite support. Reliable response times.
- Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting Through the availability to purchase options, Proactive Care helps you by providing:.
- Increased accountability and personalization through the assignment of an account support team that will provide support planning and reviews • Maximize return on IT assets through performance and availability analysis.
- Simplified operations from fully utilizing management software • Flexible resourcing through access to skills on demand that can help with peak workload and project requirements.

Features

Number of years

3 year(s)

Next Business Day (NBD)

Y

On-site support

Y

HP segment

Business, Enterprise

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite repair

Additional information

Excludes external monitor

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S