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Company details
Nieuwenhuijs ICT bv
DBA: LASKA COMPUTERS
Deltazijde 10b
1261ZM BLARICUM
The Netherlands
Email Us
info@laska.nl
Phone
035-5243553
VAT No
NL865672143B01
KVK No
91497434
Product Details
Introduction
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
- Remote problem diagnosis and support
- Onsite hardware support
- Materials included
- Service-level options with different coverage windows and response times
- Help improve system uptime. Convenient onsite support. Reliable response times.
- Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting Through the availability to purchase options, Proactive Care helps you by providing:.
- Increased accountability and personalization through the assignment of an account support team that will provide support planning and reviews • Maximize return on IT assets through performance and availability analysis.
- Simplified operations from fully utilizing management software • Flexible resourcing through access to skills on demand that can help with peak workload and project requirements.
Features
UNSPSC-code
81111812
Service time (hours x days)
5x9
Compatibility
HP 4000, 60XX, 6200, 63XX, 8200, Elite 8000, Elite 8100, Elite 8300
HP segment
Business
Number of years
5 year(s)
Type
On-site
Next Business Day (NBD)
Y
Service time (hours x days)
9x5
Compatibility
HP 4000, 60XX, 6200, 63XX, 8200, Elite 8000, Elite 8100, Elite 8300
HP segment
Business
Supplier features
Warranty type
S
Support type
Onsite repair
Place of service
Onsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
5 years
Response time
Next business day response
Service method
Onsite repair
Additional information
Excludes external monitor
Care Pack type
Electronic
Coverage period
60 month(s)
Warranty type
S
